I realized something about me today. One of the (many) reasons that I don't like people. First impressions. My son started school Monday. It's preschool, a program called "School Readiness" and he went last year, too. I love the program, I love his teacher, and last year I loved his bus driver. The man was always telling me what an amazing kid I had and what a great parent I must be. (Stop laughing!!)
This one incident will leave a bad taste in my mouth about this woman. I will never like her. Because the first time I ever met her, she was disrespectful. Yes, she apologized. You know what? I don't think people get props for that. I think you should THINK about what you're about to spew onto somebody else BEFORE you let it fly. And if it's really necessary - then do it and you won't NEED to apologize. I won't apologize if she finds out that I complained about her. She deserved it. The pickup time screw up wasn't her fault - but it wasn't mine either, and she handled it badly.
THIS is my problem with people. You can't take back what you said. It's out there. An apology is not an eraser, it's a band-aid. I hate when my husband is an asshole and then apologizes. That doesn't change what happened. At all. It doesn't make me feel better. Apologies make the person ISSUING them feel better, NOT the mistreated person.